Calling your maternity team: what to say and what to ask

Call before completing the checklist

Keep your maternity team's contact details handy. If you are worried or think labor has started, contact them without waiting for a complete record. This checklist helps organize a conversation; it cannot decide whether you need assessment. Follow the care plan your own team has given you.

Start with the reason for your call

Give your name, how many weeks pregnant you are and your main concern. Say when you first noticed it and what has changed. Mention any instructions your team gave you for this pregnancy. If someone calls with you, agree who will describe your experience, and ask for language support if needed.

Describe observations, including uncertainty

Use plain descriptions of contractions, fluid loss, bleeding or changes in your baby's usual movements. Say “I'm not sure” when appropriate rather than guessing. NHS guidance advises urgent contact for your water breaking, vaginal bleeding, reduced movements or suspected labor before 37 weeks. These are examples, not a complete list of reasons to seek help.

Use the log as supporting information

If useful, read a few recent entries from Birth Companion. Explain whether a number means contraction duration, the pause from one contraction's end to the next one's start, or start-to-start spacing. Mention missed entries. A log or PDF summary is optional and does not diagnose labor; never delay calling to finish or export it.

Repeat back the next step

Ask what to do now, where to go if assessment is needed, and when to call again. Repeat the plan in your own words and note it separately. If you think the baby is coming now with a strong urge to push, call local emergency services. Do not wait for an app notification. General information, not individual medical advice.

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